24-Hour-Emergency Hotline

17_05_2003Dsc_0048Safe and sound abroad
International business demands an ever increasing mobility from companies and their employees. So, even extensive stays abroad have become quite usual these days. And yet, the success of the so-called “global players”, companies acting on a global scale, significantly depends on their staff members’ safety and well-being.

  • Our Alarm Center – available 24 hours/7 days a week, offering worldwide support
  • All medical and safety-related services available are on offer
  • Individual protection covering medical support all over the world
  • Top level medical treatment
  • Maximum transparency ensured by medical reporting
  • Cost control and quality assurance
  • Support in the Employer’s General Duty of Care
  • Travel safety

Medical Excellence Center

Your individual protection to fit the most complex problems
The Medical Excellence Center is targeted at major companies with an internal medical service as well as at international insurance companies and medical assistance providers.

Case Management
We provide medical support on a global scale. Supporting your already existing infrastructure, we take care of those cases which cannot be solved independently – always with the focus on your individual requirements.

Traceability and cost saving
By precisely analyzing the best medical treatment possible, costs incurred by transport and treatment can be kept at a reduced level while the usual high medical standards are maintained.

  • Our Alarm Center – available 24 hours/7 days a week, offering worldwide support
  • All medical and safety-related services available are on offer
  • Individual protection covering medical support all over the world
  • Top level medical treatment
  • Maximum transparency ensured by medical reporting
  • Cost control and quality assurance
  • Support in the Employer’s General Duty of Care
  • Support in the Employer’s General Duty of Care

Medical Assessment – “Second Opinion”

A second opinion from a qualified specialist helps to evaluate both medical necessity and medical treatment. The consulting doctors are all independent physicians in senior positions at leading German hospitals. Their assessment helps to guarantee best medical treatment and to simultaneously limit any legal risks..

Mass Evacuation

mass evac

After large-scale emergencies or major disasters, such as political upheaval, earthquakes, Tsunami, epidemics, etc., it may become necessary to immediately evacuate employees or injured people by plane from the dangerous place.
This service is included in med con team’s “Travel Safety”.

Since such events are neither predictable nor can be planned in advance, med con team has worked out a controlled and detailed sequence of actions (first aid sequence) to be followed in emergencies, thus ensuring quick and competently coordinated reactions in any emergency case. This ensures a high level of safety to employees and other insured people in the crisis region. Both wide-bodied aircraft and ambulance aircraft will be deployed to evacuate your employees and any other insured people from the area of conflict, should the need arise.

During evacuation measures, med con team will assume medical responsibility and coordinate local logistics. In consequence of the close collaboration with international partners, experienced security specialists and emergency physicians, we can make sure to provide and assess all necessary information on the situation in the area of conflict.

In-flight and Telemedicine

A problematic situation…

Fancy yourself in an isolated community or in a remote area with a shortage of medical services, just like somewhere on a working platform in the desert or on board an aircraft crossing the Atlantic Ocean. What do you think – wouldn’t you welcome the presence of a healthcare professional if an unexpected emergency occurred?

And the way out…

The widespread affordability and accessibility to telemedicine tools via telecommunication helps you to immediately get in contact with a med con team health care professional and to share information, just as if the two of you were in one same place. Based on international standards, the healthcare professional, by rendering a first diagnosis, will give you helpful instructions on how to help yourself,

The following particular advantages speak in favour of med con team:

  • Our Alarm Center – available 24 hours/7 days a week, offering worldwide support
  • Our experienced physicians and experts in telemedicine.
  • Our experienced staff members.
  • We offer competent support to aircraft captains and to ground staff with a view to finding the most suitable solution.
  • Travel disruptions and stopovers can be avoided.
  • Our processes are as low in complexity as possible.
  • Constant staff training contributes to optimizing the telemedical support.

„Ladies and Gentlemen, if there is a medical doctor on board, please notify the nearest flight attendant! “
On a flight from Hong Kong to Frankfurt/Main, one of the passengers suddenly starts suffering from unpredictable chest pain attended with dizziness. Via satellite, the crew immediately initiates a teleconference with the med con team’s doctor in charge, who, in turn, presents proposals on how to treat the patient. Taking into account the patient’s state of health, the flight coordinates transferred by the crew, and the fact that there is no possibility to return to the departure airport, the doctor’s recommendation is to continue the flight. Three hours later, the plane touches down at Rhein-Main-Airport. Meanwhile, all steps have been taken to ensure the patient’s follow-up treatment and his transport to the university hospital of Frankfurt after landing.

Advantages
Thanks to an accurate risk assessment and telemedical treatment provided by experienced emergency physicians, it was possible to prevent a costly stopover and, in addition, the patient himself got the best medical treatment possible in the given situation.

SOS-Call

Global GPS-based emergency calls – even in remote areas – incorporating automatic transfer of position data and direct communication with the German Alarm Center.
Get more detailed information by clicking on SOS-Call.